FAQs

Frequently Asked Questions

📦 Orders & Shipping

Q: How long does shipping take?

  • USA & Canada: 7–15 business days

  • Europe: 7–12 business days

  • Worldwide: 10–20 business days
    Tracking info sent immediately after dispatch!

Q: Can I track my order?
Yes! Use our Track Order page or check your shipping confirmation email.

Q: Wrong address? Need to cancel?
Contact us within 12 hours at echosilence641@gmail.com. After that, your order may already be processing.


💳 Payments & Returns

Q: What payment methods do you accept?
All major cards (Visa, Mastercard, Amex), PayPal, Apple Pay, and Google Pay. 100% secure checkout!

Q: What’s your return policy?
30-day hassle-free returns on unused items in original packaging. See full Return Policy.

Q: My item arrived damaged!
Email us at echosilence641@gmail.com with your order # and a photo. We’ll replace or refund ASAP.


🌎 International

Q: Do you ship worldwide?
Yes! Shipping costs/times vary by location. Calculate fees at checkout.


✨ Pro Tips to Boost Trust & Sales:

  1. Add urgency:

    • "Orders ship within 24 hours on weekdays!"

  2. Highlight guarantees:

    • *"60-Day Snore-Free Guarantee ✓ Doctor-Approved ✓"*

  3. Link to policies:

    • Hyperlink "Return Policy" and "Track Order" to their respective pages.

  4. Visual aid:

    • Add a shipping timeline graphic (e.g., "Ordered → Shipped → Delivered")